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Go with Merchant Services Direct!!! We are a newly opened office in Centennial, co. Making a great reputatin for our company while being one of the top 500 fastest growing companies in the country. NEXT DAY FUNDING GUARENTEED RATES LOCKED IN FOR LIFE OF BUSINESS. Show...
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Anonymous
fdj

Why are you advertizing on a complaint page. You are doing unethical behavior and make the company look bad in my eyes.

#213945
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Innovate Merchant Solutions has 2000 dollars from a stolen machine that wasn't batched and refuses to give me my money. I will be taking them to court! On top of that, they charged me fees after I went bankrupt and faxed them their required paper work saying I...
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#213904
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As small business owner, I used them as my merchant account provider. They have the worst customer service I have ever dealt with. They never returned my phone calls, never emailed me back, whatever they promise before you sign up its a lie. Please stay away from...
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#210310
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Innovative Merchant Services cannot be trusted. The background on this is we had a charge come through that we thought was fraudulent. Because of this, we refunded the payment and cancelled the transaction. A week after we refunded the payment, Innovative attempted to...
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#209698
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The company innovative merchant solutions is trying to charge me added on fees after I was clear of my account, a year ago! I am not a sucker and will pursue a transparent responce and do my best to shut these people down. I am done with the scam artist, get rich off...
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#207468
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Stay as far away as possible from this credit card processor. There are many hidden fees with them buried in there contract. For example a 295.00 cancellation fee. They have modified the agreement many times in the time i had them as a processing company. They lure you...
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Anonymous
access mechanical

I was able to work through the issue with customer service so in the end i am happy.

Anonymous
Shopping Around

Your lucky it was only 295...most processing companies charge a much higer cancellation fee...and penalties if you cancel early

Oak Ridge, New Jersey
#198039
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I changed banks and was told to send fax and IMS would put a hold on it till I switched banks, so i did. I left a little money and went on. When I went to close the old bank account I found out that IMS was still hitting the old account and now was -$200.00 plus some,...
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Anonymous
Really

Maybe you should have called and asked IMS what there procedure was before you changed banks and did something you were told without checking first...I don\'t know of any comp...

#193846
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In January 2009 I was considering starting my own business and attended an e-commerce business seminar held by a company called Auction Teacher. Several hundred people were in attendance. At the end of the seminar a business package was offered to help start and...
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Anonymous
RayeAnn

It Seems my Case is almost just as bad. I finally Decided to look into this $30 withdraw that has been being taken out of my account since April 2010. I had no idea what it wa...

Anonymous
Drew Woodall

I also have had nothing but headaches and problems with Innovative Solutions. I\'ve only been with them for approximately 6 months! I\'ve spent MORE money with overdraft fees ...

#189489
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There is no way out of their contracts without paying a $295 cancellation fee! Doesn't matter if you cancel after 1 year or 20 years your going to get hit with a $295 fee! Don't use these guys! Their customer service is extremely bad and my sales rep never responds to...
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Anonymous
It's not what you say but how

When I cancelled after only 2 years, yes I had to send in a fax which I did and as a courtsey they waived my term fee. This company tried to work with me but I wasn\'t able to...

Anonymous
Paul

We tried to cancel the credit card processing portion of this service over the phone. We called 10 months ago and they told us they could not cancel over the phone and that w...

#187062
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Here are a couple of sites to help get enough people to see this issue in a broader audience. If they are enough people to voice their personal situation with this company perhaps there is a chance they might chance their questionable business practices. Here are...
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Anonymous
I agree...

So if was at the begining or in the middle would you have seen it...The end where you sign sounds that they weren\'t trying to hide anything. So it was clearly stated on a mis...

dsummero
dsummero

Filling a complaint with your Attorney General is very helpful too.

#175338
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