I have a small business. Got the nice ad in my Quickbooks software for merchant solutions through Innovative.

OH MY G**** What a mistake!!!! Been a nightmare since May. I just faxed my request to close the account. I expect it will take them 3 weeks to get that done.

AVOID AVOID AVOID. PLEASE EVERYONE AVOID!!! Save yourself the headache and pay the extra fees. Use someone else.

I've spent 8-10 hours of my time trying to resolve issues over one charge. It sounded too good to be true and it was.

I was foolish and foolhardy. I should have listened to my banker.

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