I have a small business. Got the nice ad in my Quickbooks software for merchant solutions through Innovative.
OH MY G**** What a mistake!!!! Been a nightmare since May. I just faxed my request to close the account. I expect it will take them 3 weeks to get that done.
AVOID AVOID AVOID. PLEASE EVERYONE AVOID!!! Save yourself the headache and pay the extra fees. Use someone else.
I've spent 8-10 hours of my time trying to resolve issues over one charge. It sounded too good to be true and it was.
I was foolish and foolhardy. I should have listened to my banker.