I changed banks and was told to send fax and IMS would put a hold on it till I switched banks, so i did. I left a little money and went on.
When I went to close the old bank account I found out that IMS was still hitting the old account and now was -$200.00 plus some, I called again and finally got them to stop. The account was at -$400.00 plus.
Talked to bank and bank said IMS should make the correction. IMS didn't care, "ship ATM back or you'll owe us $500.00.