Update by user Jan 06, 2012
Update: It seems one person says one thing and another says something else. First person i spoke to said I would owe the $295 if I ever left and \"should have read what I signed\" the second person said \"I will not be charged.
Its just a deposit that will be refunded when the terminal is returned.\" Go figure. I could understand the deposit. that sounds reasonable enough. But why are they not telling there own staff to clarify and explain better?
I would still advise against this company. Any company that it takes two days just to get to speak to a rep who then gives me the wrong info is not worth my time
Original review posted by user Dec 06, 2011
After 2 days of being on hold (literally) I got to speak to someone who confirmed the online posts that they charge $295.00 to terminate. Its ongoing and is not just 'early' termination either.
This was never pointed out by their rep when i signed. Its apparently in the contract, and in a perfect world I would have seen that. But when someone is looking over your shoulder as you sign you tend not to read every small print of a massive contract.
You just figure that the rep would have mentioned it. and THAT is what they rely on.
Monetary Loss: $295.