The previous General Manager at our Company had contracted Innovative Merchant Solutions to process credit card transactions from our customers. I shopped Merchant processors and found a better rate.
I canceled in writing with Innovative Merchant Solutions but they continued to debit my Company bank account. I sent them two letters from the President and Owner of the Company and they continued to debit my account. I contacted my bank and they said the only thing I could do to stop them would be to close my account. Innovative continued to debit my account for 4 more months.
Now pissed off at the Bank and Innovative Merchant Solutions I closed my bank account. The people were rude, unprofessional and new exactly what they were doing.