Not resolved

I have a small business and was looking for a better corporate credit card merchant rate. Innovative Merchant Solutions quoted me a lower rate than B of A.

So I switched over, but all my customers use Corporate Credit cards which Innovative Merchant Solutions knew, but they actually quoted me a rate for non-corporate cards. Their corporate credit card rates are significantly higher than B of A. They pretended not to know this!! I immediately cancelled with them, doing everything they said I needed to do.

I even verified by telephone that they received the signed documents. A month later they are still withdrawing charges from my account saying that they never received my letter of cancellation. I once again faxed it to them twice and emailed them it twice with the promise that they would email me back an acknowledgement of receipt. I still have not received a reply back.

I am tired of their lies and deception.


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