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I signed up with INTUIT as a credit card processor. Apparently they are not the actual processor. They contracted out the actual merchant services to A company called INNOVATIVE MERCHANT SERVICES. Well when a customer disputed a $700 charge they charged my account but...
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1.0
#640661
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Credit Amount Report Review

Report to my credit amount of. $920
#491701
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Innovative Merchant Solutions is a total rip off; I cancelled my account and still received charges from them. I refuse to pay for services I do not use. They are charge hidden service fees over $60.00 per month. Very bad experience, do not do business with...
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#311681
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After 2 days of being on hold (literally) I got to speak to someone who confirmed the online posts that they charge $295.00 to terminate. Its ongoing and is not just 'early' termination either. This was never pointed out by their rep when i signed. Its...
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Anonymous
Anonymous

I got tricked too and I know I am not the only one. I cancelled the service back in 2007, until today they still report me to the credit bureau. It is still impacting my perso...

bolankeith
bolankeith

this gets crazier with each week. Now I have spoken to 6 different \'account specialists\' and each one has contradicted the last one. Each one says its been waived now, and t...

#279599
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Im actually too pissed to write out everything that has happened to me with this company, all i can say is that it costs me $50.00 a month to accept credit cards and its gonna cost me over $1000.00 to get out of accepting credit cards! When I know I can accept them for...
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#259016
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I am a small business owner/ operator out of Woodstock il. I was kicking around accepting credit cards what a mistake that was. the sales rep for this company was dishonest. He insisted that there was no charge if we didn't activate and he got his commission...
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#242048
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do not use them for credit/debit processing if you do not want to pay high termination fees there is no lenght if time one the "agreement" for time of use they have you if you sign the "agreement no matter what processing takes more than the time they say is...
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#233717
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This company has the worst customer service I have ever experienced and I am more and more convinced they are operating some kind of scam. Through my use of Intuit Quickbooks I was referred to an offer to get a free merchant account called Intuit GoPayment that turns...
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#232656
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If you are in the market for a credit card processing company, I would strongly suggest that you avoid Innovative Merchants. My experience with them was far from satisfactory. The online business which I started never took off, so I never had any charges processed...
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Anonymous
nazj

i am going through the same thing, when i call to close account they told me i will have to pay $540, termination fee, and also have to send my wireless machine back, which i ...

iriswebb
iriswebb

I am having the exact same problem. I hope no one ever gets caught by them to begin with. I will be forced to also pay this termination fee when, for the last 2 years, I hav...

#219321
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Contact Innovative Merchant Solutions

Mailing Address:
Innovative Merchant Solutions
21215 Burbank Blvd., Suite 100
Woodland Hills, CA 91367
Phone:
(818) 436-7800
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This Company is horrible they charge you $295 without telling you and claim its on your contract from 2years ago! I am taking them to small claims court asap dont trust them. They also set us up with a account that we did not request. The customer service do not tell...
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Anonymous
keith H

I agree. after 2 days of being on hold (literally) I got to speak to someone who confirmed this. Its ongoing and is not just \'early\' termination either. I hope you win the c...

#217901
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