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Innovative Merchant Solutions - Credit Card Processing Review from Taylors, South Carolina
I signed up with INTUIT as a credit card processor. Apparently they are not the actual processor. They contracted out the actual merchant services to A company called INNOVATIVE MERCHANT SERVICES. Well when a customer disputed a $700 charge they charged my account but there was not enough money in my account. They never really investigated the dispute and ignored all of my evidence. They then posted a collection on my credit report. I am glad I switched processors.
Company wrote 0 private or public responses to the review from May 24, 2015.
Credit Amount Report Review
Report to my credit amount of. $920
Company wrote 0 public responses to the review from May 29, 2014.
Innovative Merchant Solutions is a total rip off; I cancelled my account and still received charges from them. I refuse to pay for services I do not use. They are charge hidden service fees over $60.00 per month. Very bad experience, do not do business with...Read more
Company wrote 0 private or public responses to the review from Apr 12, 2012.
After 2 days of being on hold (literally) I got to speak to someone who confirmed the online posts that they charge $295.00 to terminate. Its ongoing and is not just 'early' termination either. This was never pointed out by their rep when i signed. Its...Read more
Company wrote 0 private or public responses to the review from Dec 06, 2011.
Im actually too pissed to write out everything that has happened to me with this company, all i can say is that it costs me $50.00 a month to accept credit cards and its gonna cost me over $1000.00 to get out of accepting credit cards! When I know I can accept them for...Read more
Company wrote 0 private or public responses to the review from Aug 31, 2011.
I am a small business owner/ operator out of Woodstock il. I was kicking around accepting credit cards what a mistake that was. the sales rep for this company was dishonest. He insisted that there was no charge if we didn't activate and he got his commission...Read more
Company wrote 0 private or public responses to the review from Jun 08, 2011.
do not use them for credit/debit processing if you do not want to pay high termination fees there is no lenght if time one the "agreement" for time of use they have you if you sign the "agreement no matter what processing takes more than the time they say is...Read more
Company wrote 0 public responses to the review from Apr 22, 2011.
This company has the worst customer service I have ever experienced and I am more and more convinced they are operating some kind of scam. Through my use of Intuit Quickbooks I was referred to an offer to get a free merchant account called Intuit GoPayment that turns...Read more
Company wrote 0 private or public responses to the review from Apr 16, 2011.
If you are in the market for a credit card processing company, I would strongly suggest that you avoid Innovative Merchants. My experience with them was far from satisfactory. The online business which I started never took off, so I never had any charges processed...Read more
Company wrote 0 private or public responses to the review from Feb 01, 2011.
This Company is horrible they charge you $295 without telling you and claim its on your contract from 2years ago! I am taking them to small claims court asap dont trust them. They also set us up with a account that we did not request. The customer service do not tell...Read more
Company wrote 0 private or public responses to the review from Jan 24, 2011.
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